Returns Policy

If an item that you purchase online is not quite right, we are happy for you to send it back for a store credit or exchange within 30 days. Please note that for items to be accepted they must be unused and in their original condition with all tags attached. 

You can exchange any item purchased online at any of our SOHO stores with your online invoice and our staff will be able to process your exchange or issue a store credit receipt. 

If you wish to mail your item back you will be responsible for shipping costs, please contact sohoworkshop@bigpond.com and we will send you a reply email with instructions for your exchange.